Binance KYC Selfie / ID Photo Requirements and Resubmission Process

Taking KYC photos seems simple, but it is the step with the highest rejection rate. Failing to meet the standards for lighting, angle, or clarity can cause the review to fail. This note outlines the specific requirements and shooting tips. To enter KYC directly, open the Binance Official Website; to download the APP, go to Binance Official App; for iPhone installation, see the iOS Installation Tutorial.

ID Photo Requirements

Binance's specific requirements for ID photos (passport, ID card):

Item	Requirement
Completeness	The entire ID page must be within the frame
Clarity	Text and numbers must be clearly readable
Lighting	Even, no glare
Angle	Facing the camera directly (not tilted)
Edges	All four corners of the ID must be visible
Color	Natural color, no color distortion
File Size	Usually < 10 MB

Selfie Requirements

Selfie section (liveness detection):

• Your entire face must be in the frame
• Do not wear hats or sunglasses
• Regular glasses are OK, but avoid glare
• Even lighting (do not stand against the light)
• Natural expression
• Perform actions as prompted by the system (blink, turn head, open mouth)

Recommended Shooting Environment

Optimal environment:

• Indoors, near a window during the day
• Natural light shining evenly on the ID / face
• Solid color background (white or beige walls are fine)
• Do not shoot against cluttered backgrounds like bathrooms or desks

Practical Tips to Get it Right the First Time

Tip 1: Use your phone's native camera Do not use beauty apps or third-party cameras, as they may alter photo metadata or apply automatic beautification, leading to low recognition rates.

Tip 2: Turn off beauty modes Turn off all beauty filters; liveness detection requires real facial data.

Tip 3: Avoid tilting

• Place the ID flat on a table
• Shoot from directly above with your phone
• Align the edges of the ID with the frame

Tip 4: Check for glare After shooting, check if any glare is obscuring the text. If so, adjust the angle and retake.

Tip 5: Selfie distance A distance of 30-50 cm is optimal. Too close causes distortion; too far lacks detail.

Specifics for Different ID Types

Passport

• Photograph the information page (the page with your photo)
• Ensure both pages are fully open
• Do not fold it

ID Card

• Photograph both the front and back (two photos)
• Note that the RFID chip does not affect the photo

Driver's License

• Photograph both the front and back
• Photograph the vehicle registration separately (if requested by the system)

Resubmission Process

If rejected the first time:

1. Check the specific reason for rejection in the email or APP notification
2. Fix the issue accordingly (retake / change lighting / reposition)
3. Go to the KYC page
4. Re-upload
5. Submit and wait for review

Note:

• Do not submit repeatedly in a short period (< 5 times/hour may get you flagged)
• Ensure the photo is genuinely fixed before each submission
• Contact customer service if rejected more than 3 times

Translations of Rejection Reasons

Common phrasing in Binance rejection emails:

Email Wording	Actual Meaning
Photo too blurry	The photo is blurry
Document not fully visible	The ID is not fully shown
Reflection detected	There is glare/reflection
Face not match	The selfie does not match the ID
Document expired	The ID has expired
Liveness check failed	Liveness detection failed
Background too dark	The background is too dark

Fix the issue as prompted.

Details of Selfie Liveness Detection

Binance's liveness detection may require you to:

• Blink 2 times
• Turn your head 30 degrees left and right
• Open your mouth or smile
• Read aloud the numbers displayed on the screen (in some versions)

Perform the prompted actions completely and naturally. Robotic movements may cause the test to fail.

What to Do After Multiple Failures

After 3 consecutive failures:

• The system will force a 24-hour cooldown
• Try again after 24 hours
• After three failures, you may be able to contact manual customer support directly within the APP

Manual customer service will require additional proof, and the processing time is about 3-7 days.

File Formats and Sizes

File formats accepted by Binance:

• JPG / JPEG (preferred)
• PNG
• PDF (in some cases)

Size requirements:

• Single file < 10 MB
• Total size < 30 MB
• Files that are too small (< 100 KB) may be rejected due to insufficient resolution

Privacy and Security

Documents submitted for KYC:

• Are stored encrypted
• Are used solely for identity verification
• Are audited by the Binance security team
• Are not shared with third parties (except for compliance requirements)

However, it is still recommended that you do not send your ID photos to insecure WeChat groups, emails, etc.

Notes During the Upload Process

Details to note when uploading:

• Ensure a stable network connection (disconnecting will cause a re-upload)
• Do not switch to other APPs (some versions will lose upload progress)
• Wait for the "Upload Successful" prompt before exiting

Long-term Recommendations

To pass on the first try:

• Prepare your ID in advance (don't scramble to find it at the last minute)
• Choose a time with good lighting (10 AM to 4 PM is best)
• Have someone help you take the selfie (taking it yourself may cause shaking)
• Preview after shooting; if unsatisfied, retake immediately

FAQ

Q: Can I upload a photo edited with a beauty app? A: No. Any post-processing may cause the review to fail.

Q: Do I need to take off my glasses? A: Regular glasses can be kept on, but sunglasses must be removed.

Q: Is the phone posture important when taking the photo? A: Yes. Severe hand shaking will result in a blurry photo.

Q: Can I use a scanner to scan my ID? A: Yes, but scanned files may exceed the size limit.

Extended Reading

• Chinese Passport KYC
• KYC Levels
• Registration Methods